AI Should Enhance, Not Replace, Human Intelligence, Says Tan Singh

At BFL CANADA, we take a thoughtful approach to integrating artificial intelligence, supporting the growth of our teams while preserving the central role of human connection in our customer service. That human touch is what truly sets us apart.

In a recent article on HR.com, our CHRO Tan Singh shares how AI is being implemented at BFL CANADA and outlines our vision: a tool that enhances human intelligence, not replaces it.