Employee Communication and Education
We work with our clients to tailor all communications to meet their requirements and culture.
Only 21% of plan members would say that their employer does a very good job communicating what is covered in their plan (according to the 2018 Sanofi Canada Healthcare Survey).
Providing your employees with ample informative resources will help better convey your message and improve the overall satisfaction of your benefits plan, since the way that employers communicate benefits information to employees has a tremendous impact on how well the programs are understood, utilized and perceived.
BFL CANADA assists you in providing benefits information for your employees that simplifies coverage choices and exposes clearly the value of your benefits plan. We provide information on annual benefit updates (i.e. changes to plan design or cost sharing), conduct in-person and/or online employee benefit presentations or attend meetings as a resource.
A standard package of communications usually includes:
- Insurance company administrative manual for the administrator;
- Summary of benefits for employees;
- Employee memos on upcoming plan design or cost-sharing
BFL CANADA can also provide a variety of employee surveys to identify employees’ needs, satisfaction levels and perceptions. If your group benefits program does have an open enrollment process, we will work with you to develop a communication strategy.
To learn more about our Employee Communication and Education strategies, we invite you to reach out to us.
